Some other reasons you can’t log out of your account are that your Facebook app’s cache is corrupted, the app itself is damaged, your phone’s operating system has a minor glitch, and more.
Check if Your Internet Connection Is Faulty
One reason you can’t log out of your Facebook account is that your phone’s internet connection isn’t working. Facebook needs access to the internet to sign you out of your account, and an inactive connection prevents that from happening. You can check if your connection is faulty by opening a web browser and launching a site. If your site fails to launch, your internet connection has issues. In this case, try to resolve your internet problems by rebooting your router or contacting your internet service provider (ISP).
Check if Facebook Is Down
If your internet connection is working, the next item to check is if Facebook’s servers are down. The company’s servers may be experiencing an outage, making all the services unusable. You can check if Facebook is down by visiting the Facebook page on the Downdetector site. This site will tell you if Facebook is experiencing any issues. If the platform is indeed down, wait until the company fixes the issue.
Clear Your Facebook App Cache
Another reason Facebook fails to log you out of your account is that your app’s cache files are corrupted. Such corrupted files can cause random issues in your app. Luckily, fixing the problem in this case is easy, as all you have to do is clear your app’s cache. You don’t lose your account data when you do that, and the app will rebuild this cache. Note that you can only clear an app’s cache on Android; the iPhone doesn’t allow you to do that.
Roll Back Your Facebook App Update
If you started facing a sign-out problem after updating the Facebook app, your app update might be faulty. Such updates cause various issues in your app. In this case, you can roll back your app update to possibly resolve your issue. Note that you can only downgrade apps on Android; you can’t uninstall app updates on an iPhone.
Update Facebook on Your iPhone or Android Phone
If your Facebook app is outdated, that may be why you can’t sign out of your account in the app. Obsolete app versions are known to cause issues, and this may be the case with your app. In this case, update your app to the latest version, and your issue will be fixed.
Update Facebook on Android
Update Facebook on iPhone
Restart Your iPhone or Android Device
If your Facebook sign-out issue persists, your mobile phone’s operating system may be experiencing a problem. In this case, you can try to resolve those minor system glitches by rebooting your phone. Doing that turns off and back on all your phone features, possibly fixing your issue.
Restart an Android Phone
Restart an iPhone
Uninstall and Reinstall Facebook on Your Smartphone
If you still can’t log out of your account on Facebook, your app’s core files might be corrupted. Such file damage can make various app features not work. In this case, your only solution is to remove and reinstall the app on your phone.
Reinstall Facebook on Android
Reinstall Facebook on iPhone
Use Facebook’s Desktop Site to Log Out of Your Account on Your Phone
One way to log out of your account on your phone is by visiting Facebook’s desktop site and using the remote log-out option. This option allows you to log out of all sessions on all your devices. You’re now logged out of your Facebook account on your selected phone.
Resolve the Facebook Log Out Problem to Sign Out of Your Account Successfully
Facebook’s sign-out bug prevents you from removing your account in the app on your phone. If this issue isn’t fixed even after multiple attempts to sign out of your account, use the methods described above. These methods fix the underlying items that may be causing your problem, allowing you to remove your account from this social media app successfully.
