Below, we’ll explain how to cancel your New York Times subscription in three easy ways.
1. Call or Email Customer Service
The quickest way to cancel your subscription is to call The New York Times help desk and talk to a customer service representative. You can reach them on 866-273-3612. Their open hours are 7 a.m. to 10 p.m. Eastern Time Monday to Friday and 7 a.m. to 3 p.m. on weekends and holidays. If you’re outside the US, you can contact them online as below. You can also email Customer Care at customercare@nytimes.com and request to have your subscription canceled. Note: When you cancel your digital access subscription, you’ll be able to access The Times for the rest of your current billing cycle. Once that’s over, you won’t be charged again.
2. Chat With a Care Advocate
The second way subscribers can cancel their subscription is to use the NY Times website’s chat button. This is the easiest way to unsubscribe from most devices, including your PC, Android phone, or iPhone. Unfortunately, The New York Times app will send you through the same hoops. To do so:
3. Sign In to Your New York Times Account
The third way to unsubscribe from The Times is to sign in to your account on the NY Times website. Unfortunately, The New York Times forces you to discuss the matter with a Customer Care agent, making the entire process relatively annoying. To do so:
Back to Free Access
The New York Times is a great news outlet up there with some of the other big names, like the Wall Street Journal (WSJ). But, if you find you aren’t using the mobile app, watching their podcasts, reading their articles, or playing the crossword anymore — it’s time to cancel. Luckily, you’re able to access up to 10 articles for free every month through the NYT app or www.nytimes.com without a paid subscription.
